Cancelation and Refund Policy

Refund Policy

1.If cancellation is made within 24 hours, a refund can be requested, but it is subject to certain deductions.

2. Deductions include a Payment Gateway Fee of 5% and a Processing Fee of 10% of the paid amount.

3. The refund will be processed to the original payment mode only.

4. The turnaround time for the refund is 7-10 working days.

5. During peak times (holidays, special events, etc.), it can take longer than normal to process.

*Note:- If the reason is not valid, you will not be eligible for a refund.

Process for Refund Request

To request a refund, an individual must send an Email to supportbasicskilloffical@gmail.com from their registered email address with the following details:

1. Full Name:

2. Registered Email ID:

3. Registration Date:

4. Valid reason for Refund:

5. Screenshot of payment with Date and Time: (You must have received an email/message when you paid)

*Note:- If the reason is not valid, you will not be eligible for a refund.

Refund Cancellation Policy

Once a customer cancels their refund request, the claim cannot be re-opened or undone in the future.